Your employees are your most valuable resources. Ensuring the e?ciency of your team is the key to your success and your most important responsibility. Sally Klauss will introduce easy-to-understand methods for new and experienced supervisors and managers. Learn about e?ective delegation, performance management, and writing per- formance reviews. Discuss the speci?cs of the supervisor’s role and responsibilities and strat- egies for improving your overall effectiveness as a leader. Take home practical information along with techniques that can be applied at your job immediately.